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Employment at PPL

At this time, we have three (3) benefit eligible positions open.  Please see below for:

  • Maintenance Technician I (one part-time 18.75 hour position and one full-time 37.5 hour position)
  • Social Worker in Residence (30 hour position)

From time to time, we do have substitute positions open. If you are interested in applying for either, please complete the employment application below.
We will contact you in the event an opening arises for which your background seems a good fit.

If you are interested in applying please complete the Employment Application form and forward it to Human Resources or email it to

Employment Application

Social Worker in Residence

Full-time (30 hours per week), grant-funded
Benefit eligible Grade 64 position
Starting rate of $23 per hour.

PPL is now accepting applications for a full-time (30 hours per week), grant-funded Social Worker in Residence (SWR) at our main library in Portland. The SWR position is a benefit eligible Grade 64 position with a starting rate of $23 per hour.

Through a grant from the National Network of Libraries of Medicine, Portland Public Library became the first public library in Maine to employ a social worker to provide health information and service referrals to patrons, as well as training and development for staff. We remain committed to researching best practices and engaging with other public libraries nation-wide who are exploring the intersection between library service and social work. PPL strives to be a model in incorporating social work methods and principles in how we interact with our patrons and continue to meet the expressed needs of our community.

The Social Worker in Residence (SWR) works with PPL staff, area social service agencies, City of Portland police and social services staff, and members of the community to address the health needs of at-risk library patrons. The SWR provides training to PPL staff working with challenging populations on topics such as boundary setting, de-escalation techniques and self-care. The SWR works directly with patrons experiencing mental health challenges, substance use disorders, homelessness and exclusion issues, assessing their needs and referring them to appropriate services in the community.

The position is responsible for building relationships with other providers in the community to provide the best care to those patrons with the greatest need. The SWR keeps abreast of developments in the social work in libraries profession as well as issues and developments affecting the local at-risk population and provides training to PPL staff on these issues. The SWR provides guidance and insight to improve safety in the library.

Job duties include:

  1. Provides individuals in need in the Portland Public Library with information, support and referrals to local organizations providing for basic needs such as income, shelter, food, clothing, transportation, legal services, or for medical issues, mental health or substance use treatment.
  2. Develops a network of local agencies that provides for those in need and accept referrals. Represents the Library at community provider meetings and partners with these agencies to improve coordination of care for these individuals.
  3. Provides support and guidance to library staff in dealing with challenging behaviors and intervene in most severe cases.
  4. Collaborates with Security staff to address most severe cases and to provide feedback to better handle challenging cases. Provides input to decisions to allow suspended patrons back into the Library.
  5. Provides on-going staff training, both formal and informal, to better understand at-risk behaviors and improve self-care and safety.
  6. Develops and maintains database logging interactions with patrons.
  7. Supervises and mentors MSW interns at PPL.
  8. Advises Leadership on emerging trends and issues in the field and areas for improvement in existing best practices.
  9. Participates as a member of the health and safety committee.
  10. Other duties as assigned.


At the entry level, this position requires a Master’s in Social Work from an accredited college or university, and three years’ experience in social work, public health, health information/education or related field. Other experience, skills and abilities required include:

  • Evidence of ability to successfully synthesize and communicate information related to public healthcare or related social issues and concerns; evidence of knowledge of the community.
  • Experience providing training in a professional setting.
  • Preference may be given for experience, abilities and knowledge in the following:
    • Homeless populations
    • Substance use disorder
    • Mental illness
    • Domestic abuse/violence
  • Ability to work effectively and cooperatively with other members of library staff and administration.
  • Strong service orientation and demeanor appropriate to provide a high level of service to a diverse public.
  • Sufficient physical stamina and general health to perform tasks as noted above.
  • Ability to communicate well verbally and in writing with library staff and all members of the public.
  • Able to enforce library rules effectively while maintaining a calm and professional demeanor.
  • Proficiency in Microsoft Office 365 and database software.
  • Able to collect and analyze data relevant to service provided by this position.

Physical Demands and Work Environment:

This position requires the ability to move throughout the building for extensive periods of time and to be present in the milieu for extended periods. This position typically would entail standing and walking and requires regular use of a computer. The incumbent will often be working with difficult patrons and is expected to have appropriate coping and self-care tools to deal with the attendant stresses of the job.


To apply, please send your RESUME AND COVER LETTER to Please include the position title: Social Worker in Residence in the subject line of the email. Application deadline is June 16, 2019.

(posted 6/5/2019)

Maintenance Technician I

1 full-time and 1 part-time position available
37.5 Hours per week and 18.75 Hours per week
Grade 57 – Beginning pay $16.18/hour
Benefit Eligible—includes leave (vacation, sick and personal), medical, dental and retirement options.

Portland Public Library is now hiring a full-time and part-time Maintenance Technician I. Reporting to the Facilities Manager, the Maintenance Technician I is responsible for performing maintenance and custodial duties to support library operations and facilities in order to maintain a clean, pleasant and safe environment for library patrons and staff. This work is performed throughout the Main Library’s large public space and at branch locations across Portland.

Job Duties include: 

  1. The incumbent reports to the Facilities Manager with primary duties as a custodian but also assists other department staff in carrying out skilled maintenance tasks and backing up security when needed. In responding to emergent maintenance and custodial needs throughout the library, the incumbent must be able either to perform work independently or to assist the Facilities Manager as directed.
  2. This individual is responsible for the performance of routine library operations and general cleaning functions. Library operations functions include: opening and closing the building; setting up meeting rooms; moving furniture and equipment, etc.  General cleaning functions include: sweep, mop. strip, wax and polish floors; dust and vacuum; collect and remove trash and recyclable materials; wash windows; clean restrooms, shovel snow, etc.
  3. Identifies safety issues and resolves or reports to those who can resolve; ability to follow OSHA requirements and exercise proper judgment and initiative regarding resolution of problem.
  4. This person is responsible for basic maintenance and repair activities that ensure the library is clean, safe and comfortable for patrons and staff. Examples of tasks include: check, test, adjust or repair equipment; replace light bulbs; check circuit breakers; minor plumbing or electrical repairs; assemble or repair furniture; maintain landscaping, draining pipes; washing windows; snow removal including appropriate sanding and/or salting; painting or repairing building surfaces.
  5. Ability to assist in performing plumbing, painting and electrical tasks as well as carpentry tasks such as refurbishing furniture, and/or creating structures to solve ergonomics and safety issues is desirable. Using power tools without supervision while practicing good safety measures is essential.
  6. Handles conference room set-up and setting up for special events such as book sales or receptions or assembling and/or disassembling shelving.
  7. Provides backup to Security when needed.
  8. Other duties as assigned.

Basic Qualifications:

At the entry level, this position requires some experience in maintenance work; or any equivalent combination of experience and training which provides the following:

  • Knowledge of the materials, methods and practices used in cleaning operations.
  • Ability to understand and carry out oral and written instructions; and to work cooperatively with others.
  • Ability to work effectively and cooperatively with other members of library staff and administration.
  • Strong service orientation and demeanor appropriate to provide a high level of service to a diverse public.
  • Ability to project a professional appearance appropriate to a business environment.
  • Sufficient physical stamina and general health to perform tasks as noted above.
  • Ability to communicate well verbally and in writing with all members of the public and to enforce library rules effectively while maintaining a calm and professional demeanor.
  • Ability to evaluate safe and unsafe practices and to follow OSHA requirements; communicates to appropriate personnel for resolution.
  • Ability and/or experience to operate basic carpentry tools.
  • Commitment to using safety equipment such as safety glasses, ear plugs, machinery guards, and other items appropriate for good safety practices.
  • Ability to communicate effectively with Facilities Manager and other PPL staff who may not always be on the same work schedule; ability to communicate and to follow through to “person in charge” for security issues and follow-up.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The employee must frequently lift and/or move items over 50 pounds. 

Work Environment:

  • This position is performed in a busy public library environment for part of each shift and also working without supervision after the building is closed.
  • Public interaction sometimes can present challenging situations involving people who have mental, emotional, or physical disabilities, or lack a working knowledge of the English language.

To apply, please send your RESUME AND COVER LETTER to  Please include the position title: Maintenance Technician I in the subject line of the email. Application deadline is June 14, 2019.

(posted 6/5/2019)

Portland, Maine is consistently ranked among the best places to live in the U.S.

Some recent accolades:

Bon Appetite (2018): Restaurant City of the Year 2018
Elle Decor (2015): The Coziest City in America
Green Living Magazine (2014): #1 Happiest City in the Eastern US
Huffington Post (2014): One of the 13 Greatest Destination Food Towns
Outside Magazine (2014): #13 Greatest Place to Live in America
Smarter Travel (2014): One of America’s Best Small Cities on the Rise
Wine Enthusiast (2014): One of America’s 5 New Foodie Cities
Parenting Magazine (2012), Best Cities for Families
Forbes Magazine (2011), Best Cities for Young Professionals
GQ Magazine (2010), Coolest Cities in America
Outside Magazine (2010), Best Towns 2010 (Best Overall, East)

To learn more about Portland

City of Portland, Maine
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