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Employment at PPL


Director of Advancement and External Relations (Exempt)

Portland Public Library (PPL) is currently seeking candidates for the Director of Advancement and External Relations position. Help us forward our high-impact mission as the cultural and educational community center in our area. To serve a city as dynamic as Portland, Maine, the Library provides a broad array of resources and experiences that inspire imagination, curiosity, awareness, and learning and build a stronger, healthier, and more equitable community.

Reporting to the Executive Director, the Director of Advancement supports library services by leading advancement strategies, donor cultivation, and fundraising activities such as the Annual Fund, campaigns, grants, and sponsorships for Library innovations and special projects.  This person provides general support to the work of the Development Committee of the Board of Trustees to set and meet fundraising goals. This individual supervises the Development/Admin Assistant, Marketing Associate, Graphic Designer, and contracted individuals, and supports and works closely with library staff and various external constituencies.

This non-union, administrative position along with the Executive Director, Associate Director, Finance Director, and Human Resources Director comprises the Library’s Senior Leadership team.

Nature and Scope:

  1. The Director of Advancement works in conjunction with the Executive Director to (a) steward relationships with donors and funders; (b) develop campaign strategies, activities, and timetables; (c) lead the operation of the annual giving campaign; (d) oversee the production and distribution of campaign materials including fundraising letters, brochures, and related materials.
  2. The incumbent leads the operations of the Library’s comprehensive campaigns, establishing development and Advancement strategies, and being chiefly responsible for donor records management and generating the reports, lists, and other documents for campaign progress.
  3. The incumbent works with the Executive Director, Staff, and Trustees to identify, cultivate, and solicit foundation and corporate support for campaigns and targeted library programs as well as art exhibits, the Spotlight Series, and other special initiatives.
  4. The incumbent leads the communications strategy and marketing the Library as a whole. This includes special website postings, social media pages, media relations, and coordinating special events with the Executive Director, Trustees, and other leadership staff.
  5. The Director of Advancement writes foundation grants and related materials for annual and special needs of the Library. This position maintains records of grant award cycles, funding requirements, and reporting procedures and coordinates with Service Area Directors to administer grant awards accordingly.
  6. The Director of Advancement works directly with a broad range of people in the community and with Library Trustees. The position involves a high degree of accountability and confidentiality regarding donor prospect and stewardship activity, and library patron records. The Director of Advancement shall adhere to the principles stated in PPL’s Donor Rights Policy, Ethics Policy, the Fraud Policy, as well as the ALA Library Bill of Rights.
  7. The incumbent keeps current in the professional field and pursues professional development opportunities related to development and Advancement within libraries or non-profits as appropriate.
  8. The incumbent participates in maintaining a safe and welcoming environment for fellow staff and library users.

Basic Qualifications: 

The responsibilities of the Director of Advancement & External Relations require demonstrated success in fundraising for individual, corporate, and foundation giving. Regular advancement contact (written and verbal) with donors, trustees and staff requires that the incumbent have excellent written and oral communications and interpersonal skills. And brings:

  • 4+ years of progressively responsible experience, with at least one year at management level in a non-profit environment.
  • A creative, positive, and energetic force to their work, with skill, commitment, and humor.
  • Talent for working productively and cooperatively with colleagues, Trustees, partners, and the public.
  • Demonstrated ability to manage large-scale, complex projects and maintain schedules and deadlines.
  • Strength using technology, managing databases, and employing social networking resources, as well as everyday computing.
  • Demonstrated effectiveness supervising staff and/or ability to employ constructive leadership, coordination, and collaboration with other staff members.
  • Ability to supervise the design and production of print and graphics for various media.
  • Keen awareness of internal and external customer needs and wants.
  • Strong service orientation and demeanor to provide high level service within a diverse community.
  • Ability to project a professional presence appropriate to a business environment.
  • Sufficient physical stamina and general health to perform tasks as noted above.
  • Degree from accredited college or university, or equivalent experience.

In addition, the following experience is desirable:

  • Experience in libraries.
  • Public relations, advertising, and/or marketing background and experience.
  • Skill using Blackbaud’s Raiser’s Edge NXT system.

This is a 37.5 hour a week full-time, exempt position and the pay band begins at $71,400/annually.  Excellent benefits include health, dental, and vision insurance, retirement options, and paid leave.

About PPL

Portland Public Library is an equal-opportunity employer dedicated to creating a culture that fosters continuous staff development and engagement to reflect the learning role we play for our patrons. We value self-directed growth as well as sharing knowledge and experience, working collaboratively, and communicating openly.

In an effort to promote professional engagement with colleagues, with community efforts, and in the broader library field, the Library strongly encourages and supports staff participation in activities that enhance staff skills and experience, and contribute to the overall mission and services provided by the Library. Every employee of the Portland Public Library will strive to provide the highest quality service both externally to library patrons and internally to colleagues.

We are committed to hiring and maintaining a diverse workforce of highly qualified staff to broaden perspectives, promote equity and inclusion, and connect to the breadth of our community. Applicants with racially, ethnically, or culturally diverse identities or backgrounds are encouraged to apply.

To apply, please send your resume, letter of interest, and three professional references to hr@portlib.org. Posting will remain open until the position is filled.


—Social Worker in Residence (Grade 64)

Portland Public Library (PPL) is currently seeking candidates for the Social Worker in Residence (SWR).

The primary focus of this full-time position is to work with the Library staff and patrons to ensure a pleasant and safe environment for all.  The Social Worker in Residence works with PPL staff, area social service agencies, City of Portland police and social services staff, and members of the community to address the health and wellness needs of at-risk library patrons. The SWR works directly with patrons experiencing mental health challenges, substance use disorders, homelessness, and other exclusion issues, assessing their needs and referring them to appropriate services in the community.

Reporting to the Human Resources Director, the SWR also provides training to PPL staff working with challenging populations on topics such as boundary setting, de-escalation techniques, and self-care.

Nature & Scope of the Position

  1. Provides individuals in need in the Library with information, support, and referrals to local organizations for basic needs such as income, shelter, food, clothing, transportation, legal services, or for medical issues, mental health or substance use treatment, following the highest ethical, professional standards.
  2. Exercises excellent judgement and a high degree of discretion in assessing situations and determining appropriate intervention measures
  3. Develops a network of local agencies that provides for those in need and accepts referrals.  Represents the Library at community provider meetings and partners with these agencies to improve coordination of care for these individuals.
  4. Collaborates with Library’s Public Safety staff to address most severe situations and to provide feedback to better handle challenging cases.  Provides input to decisions to allow suspended patrons back into the Library.
  5. Provides support and guidance to Library staff in dealing with challenging behaviors and provides assistance in most severe cases.
  6. Provides on-going staff training, both formal and informal, to better understand at-risk behaviors and improve self-care and safety.
  7. Develops and maintains database to log interactions with patrons.
  8. Supervises and mentors MSW interns at PPL, if needed.
  9. Advises leadership on emerging trends and issues in the field and areas for improvement in existing best practices.
  10. Participates as a member of the Library’s Health & Safety Committee.
  11. Other duties as needed and assigned.

Basic Qualifications

  • Master’s in Social Work.
  • Three years’ experience in social work, public health, mental health, behavioral health, health information/education, or related field.
  • Evidence of ability to successfully synthesize and communicate information related to public health or related social issues and concerns; evidence of knowledge of the community.
  • Preference may be given for experience, abilities, and knowledge in the following:
  • Homelessness
  • Substance use disorder
  • Mental illness
  • Domestic abuse/violence
  • Strong service orientation, professional boundaries and ethics, calm demeanor, and excellent communication skills to provide a high level of positive regard and assistance to a diverse public who may be experiencing challenges.
  • Commitment to enforce library rules effectively while maintaining a calm and professional demeanor.
  • Ability to work effectively and cooperatively with other members of Library staff and community partners.
  • Experience providing training in a professional setting.
  • Sufficient physical stamina and general health to perform tasks as noted above.
  • Ability to communicate well verbally and in writing with Library staff and all members of the public.
  • Able to collect and analyze data relevant to service provided by this position.
  • Proficiency in Microsoft Office 365 and database software.

Work Environment

  • This position is performed in a busy public library environment and requires regular use of a computer.
  • Public interaction sometimes involves working with people who present mental, emotional, or physical challenges, or those for whom English is not the first language.
  • The Library’s hours include evening and weekend hours, so this position’s schedule will include some.

This is a 37.5 hour/week, full-time position and the pay band begins at $23.00/hour.  Excellent benefits include health, dental, and vision insurance, retirement options, and paid leave. This position is exempt; not union-represented.

About PPL

Portland Public Library is an equal-opportunity employer dedicated to creating a culture that fosters continuous staff development and engagement to reflect the learning role we play for our patrons. We value self-directed growth as well as sharing knowledge and experience, working collaboratively, and communicating openly.

In an effort to promote professional engagement with colleagues, with community efforts, and in the broader library field, the Library strongly encourages and supports staff participation in activities that enhance staff skills and experience, and contribute to the overall mission and services provided by the Library. Every employee of the Portland Public Library will strive to provide the highest quality service both externally to library patrons and internally to colleagues.

We are committed to hiring and maintaining a diverse workforce of highly qualified staff to broaden perspectives, promote equity and inclusion, and connect to the breadth of our community. Applicants with racially, ethnically, or culturally diverse identities or backgrounds are encouraged to apply.

To apply, please send your resume, letter of interest, and three professional references to hr@portlib.org. Initial consideration will begin on October 23rd and this posting will remain open until filled.


—Public Safety Specialist (Grade 61) 

Portland Public Library (PPL) is currently seeking a Public Safety Specialist.

The primary focus of this full-time position is to is to work with the Library staff and patrons to ensure a pleasant and safe environment for all.  The Public Safety Specialist serves the Library’s patrons and staff by ensuring their safety and addressing emergent safety situations. The Specialist consults with other library staff as needed and exercises independent judgement to determine the appropriate course of action. The Specialist also works closely with the maintenance and cleaning crews and lends support when needed. As a member of the Public Safety team, this position reports to the Finance Director.   

Nature & Scope of the Position 

  1. Assists all Library personnel in maintaining a safe and welcoming atmosphere in and around Library property. 
  2. Closely monitors the milieu through regular walking rounds throughout the Library space, interacting with patrons, checking in with service desks, and monitoring public bathrooms.  The Specialist also monitors and utilizes the Library’s security camera system as needed. 
  3. Exercises excellent judgement and a high degree of discretion in assessing situations and determining appropriate intervention measures which may include expulsion, referring to the Social Worker in Residence, and/or seeking the assistance of the Police.  
  4. Acts independently or in coordination with the Finance Director or library staff to enforce the Library’s Rules of Conduct.  
  5. Writes incident reports with accuracy and attention to detail, updates the PITS safety database and keeps appropriate staff informed of safety issues. 
  6. Responsible for the performance of routine library operations, such as opening and closing the building, and operating the alarm and public speaker system. 
  7. Assists maintenance staff in performance of routine duties, such as event set-up, moving equipment, and deliveries.
  8. Performs in a lead role during emergencies such as building evacuations.
  9. Follows the procedures outlined in the Library’s Emergency Procedures Manual and coordinates assistance with emergency personnel to patrons and staff during medical or other safety emergencies. This position uses a two-way radio.
  10. Meets with police and social service agency personnel as needed to coordinate issues related to patrons.
  11. Assists in special projects such as setting up for special events and acting as Safety staff for receptions and special events. 
  12. Seeks opportunities for personal and professional development.
  13. Performs other related duties or tasks as required.

Basic Qualifications 

  • Excellent judgement, exceptional interpersonal skills, and a professional, respectful, and calm demeanor 
  • Strong service orientation 
  • Experience in safety and relationship-building 
  • Ability to maintain a schedule of safety monitoring with minimal supervision 
  • Ability to communicate exceptionally well both verbally and in writing with all members of the public 
  • Ability to use technology systems, productivity software (Office), and email. 
  • Comfortable working independently 

Work Environment 

  • This position may require lifting of up to 50lbs and is required to walk extensively. Sufficient physical stamina and general health to perform duties noted above. 
  • This position is performed in a busy public library environment and requires regular use of a computer. 
  • Public interaction sometimes involves working with people who present mental, emotional, or physical challenges, or those for whom English is not the first language. 
  • This position is union-represented. 

This is a 37.5 hour/week, full-time position and the pay band begins at $19.87/hour.  Excellent benefits include health, dental, and vision insurance, retirement options, and paid leave.

About PPL 

Portland Public Library is an equal-opportunity employer dedicated to creating a culture that fosters continuous staff development and engagement to reflect the learning role we play for our patrons. We value self-directed growth as well as sharing knowledge and experience, working collaboratively, and communicating openly.

In an effort to promote professional engagement with colleagues, with community efforts, and in the broader library field, the Library strongly encourages and supports staff participation in activities that enhance staff skills and experience, and contribute to the overall mission and services provided by the Library. Every employee of the Portland Public Library will strive to provide the highest quality service both externally to library patrons and internally to colleagues.

We are committed to hiring and maintaining a diverse workforce of highly qualified staff to broaden perspectives, promote equity and inclusion, and connect to the breadth of our community. Applicants with racially, ethnically, or culturally diverse identities or backgrounds are encouraged to apply.  

To apply, please send your resume, letter of interest, and three professional references to hr@portlib.org. Initial consideration will begin on October 18th and this posting will remain open until filled.


—Business & Government Librarian (Grade 64)

The primary focus of this full-time position is to lead the Library in developing collections related to business and government, creating programming, and planning services in a collaborative approach with other librarians and community partners.

Reporting to the Director of Adult Services, this position provides professional reference and information services to the public at the Reference desk and various other locations. This position is in the Reference and Information Services department.

Nature & Scope of the Position

  1. The Business and Government librarian is a leader within a collaborative collection development process. The librarian must regularly evaluate information about new and future releases as well as previously published materials applicable to the collection areas.  This person authorizes or approves purchases in all formats of the reference and circulating materials that fit this subject area. Collection management is also a key component of this position.  The librarian is also responsible for the on-going (day to day) management of the above collections including such activities as monitoring the demand for use of specific materials to determine if additional copies are needed, weeding, identifying missing/lost items, determining whether or not to replace missing/lost items, identifying outdated items for removal, and evaluating poor condition materials for repair or removal. This includes proposing publicity, maintaining content on the Library’s web pages, creating reading lists and displays, and determining scope and budget.
  2. The Business & Government librarian seeks out, establishes, and maintains contacts and collaborations with community leaders and organizations in order to embed the library firmly within the larger community, foster awareness and appreciation of the library, discover avenues of help the library can provide, and encourage support (financial and otherwise) of the library.
  3. The Business and Government Librarian is responsible for programming within the designated subject scope.  Programming can be Library-planned and produced programs, collaborations with outside groups, and/or the hosting of outside programs which promote the related goals. The librarian will work with the Library’s Programming Manager and Marketing department to conceive, develop, and schedule publicity for these events.
  4. The Business and Government Librarian serves as the Government Documents coordinator between Portland Public Library and the FDLP. This person is responsible for selecting new Gov Docs, weeding the collection in consultation with the Regional Depository Librarian, and promoting the collection to the community.
  5. The Business and Government Librarian will assist in the development of grant proposals and, in collaboration with the Director of Development, will implement and manage grants.
  6. The Business and Government Librarian contributes a strong knowledge of economic and demographic sources and data, as well as provides skillful interpretation.
  7. The librarian is responsible for reference service when staffing the Reference and Information desk.  They will do the same when called to any other public service desk throughout the Adult Services department or across departments as appropriate. The librarian exercises professional judgment and expertise in strategic searching and selecting the appropriate resources for answering. When a question cannot be answered directly, the librarian will make appropriate referrals or effectively assist the patron in using resources to conduct his or her own research.

The librarian must be thoroughly familiar with the resources of the library. The librarian must also be knowledgeable of the local, state, and national resources in other libraries and institutions.

The librarian stays abreast of information technology trends and actively participates in helping library patrons access and use all available electronic resources, software, and hardware.

Basic Qualifications

  • An MLS in Library and Information Services from an ALA-accredited institution, or equivalent experience
  • A drive for customer service
  • Ability to remain calm, courteous, and accurate in an often-demanding environment, juggling tasks and using excellent judgment
  • Excellent communicator with the patron community and colleagues
  • Astute ability to balance and reconcile individual and institutional needs
  • Comfortable working independently

Work Environment

  • This position may require lifting of up to 30lbs.
  • This position is performed in a busy public library environment and requires regular use of a computer.
  • Public interaction sometimes can present challenging situations involving people who have mental, emotional, or physical disabilities, or lack a working knowledge of the English language.
  • This position is union-represented.

This is a 37.5 hour/week, full-time position and the pay band begins at $23.00/hour.  Excellent benefits include health, dental, and vision insurance, retirement options, and paid leave.

About PPL

Portland Public Library is an equal-opportunity employer dedicated to creating a culture that fosters continuous staff development and engagement to reflect the learning role we play for our patrons. We therefore value self-directed growth as well as sharing knowledge and experience, working collaboratively, and communicating in a regular, open, and constructive manner.

In an effort to promote professional engagement with colleagues, with community efforts, and in the broader library field, the Library strongly encourages and supports staff participation in activities that enhance staff skills and experience, and contribute to the overall mission and services provided by the Library. Every employee of the Portland Public Library will strive to provide the highest quality service both externally to library patrons and internally to colleagues.

We are committed to hiring and maintaining a diverse workforce of highly qualified staff to broaden perspectives, promote equity and inclusion, and connect to the breadth of our community. Applicants with racially, ethnically, or culturally diverse identities or backgrounds are encouraged to apply. PPL is in full compliance with the Americans with Disabilities Act (ADA).

To apply, please send your resume, letter of interest, and three references to hr@portlib.org. Initial consideration will begin on October 17th and this posting will remain open until filled.

 


 

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