Use these quick links to find PPL Services during COVID19.
PPL To Go: How to pickup your requests and book appointments if needed.
Public computers at the Main Library have been CLOSED UNTIL FURTHER NOTICE due to the rising infection rate.
PPL Printing To Go is still available at the Main Library on Congress St.

COVID19 Resources: Find trusted information and city/state updates, with some information available in many languages.
2021 Tax Resources: Information on tax forms and assistance available during the pandemic.
X

Connect with the Library:

Employment at PPL

 

Director of Human Resources (Exempt)

Portland Public Library (Portland, Maine) is currently seeking candidates for the Director of Human Resources position. Help us forward our high-impact mission as the cultural and educational community center in our area. To serve a city as dynamic as Portland, the Library provides a broad array of resources and experiences that inspire imagination, curiosity, awareness, and learning and build a stronger, healthier, and more equitable community.
Reporting to the Executive Director, the Human Resources Director is responsible for the Library’s human resources management in the areas of: planning and policy development, staffing, training, benefits, work environment, employee relations, and volunteer development. This person assists in the general administrative support and management of library operations and the Collective Bargaining Agreement (CBA), to assure the most effective utilization of human resources. This individual promotes employee welfare in support of the Library’s service and organizational goals.

This person is responsible for all aspects of the Library’s human resource management, working collaboratively with the Executive Director and in cooperation with members of Senior Leadership and area Directors. This person directs and supervises the work of the Finance & Human Resource Specialist in the activities which support the human resources functions.
This exempt position serves on the Library’s Senior Leadership team along with the Executive Director, Associate Director, Director of Finance, and Director of Advancement.
Nature and Scope:
1. The Director of Human Resources keeps abreast of progressive human resource developments and implements these developments in relation to the Library’s needs, bearing in mind diversity and inclusion, disability and accommodation, EEO, and work force planning and management. Keeps informed regarding changes in employment law which may affect the Library’s operation, and, in conjunction with legal advice, develops policy changes in collaboration with the Executive Director.

2. The incumbent meets regularly with the Executive Director, Senior Leadership team, and other Directors to share ideas, plans, concerns, and projects with one another; to consider the goals and objectives of the Library; and to recommend policies and plans to implement those goals and objectives.

3. This person keeps informed about upcoming needs in library staffing and develops plans to deal with recruitment for both regular and temporary employees, union and non-union. Keeps informed of changing staffing needs by proactively maintaining open communication with the Departments.

4. The incumbent develops, updates, and manages the performance appraisal system, with staff and administration. This person provides training in the system, as needed, and conducts an ongoing evaluation of the system and makes adjustments as needed. With the assistance of the Finance & Human Resources Specialist position, maintains on-going records in the personnel files.

5. Seeks legal advice when necessary to keep the Library’s human resources practices current with legal changes and commonly accepted human resource practice as well as provisions of the Collective Bargaining Agreement.

6. The incumbent develops, facilitates, and seeks out general organizational training opportunities for Library staff. The incumbent ensures that the Library’s training program complies with legal mandates. The incumbent seeks information from staff as to their training and development needs, either individually or with staff committees. When feasible the incumbent plans and conducts training for employees.

7. The incumbent is informed of the Library benefits program and, in cooperation with the Director of Finance, ensures that employees are aware of any changes made in the benefits program. Stays abreast of new developments in employee benefits and makes recommendations for changes to Director of Finance and the Executive Director as appropriate.

8. The incumbent keeps informed about issues affecting employees by fostering good communication with individual employees and groups of employees. This person seeks opportunities to create and promote institutional methods for appreciating employees (staff appreciation events, holiday events) The incumbent takes appropriate steps to resolve any grievances in an expeditious manner. The incumbent is knowledgeable about the terms of the Collective Bargaining Agreement and ensures that new union employees are informed of its provisions. The incumbent participates in union negotiations along with the Executive Director, and other members of Senior Leadership, Trustees, and legal counsel.

9. The incumbent seeks opportunities to promote employee safety and ensures that training in safety awareness is offered. The incumbent promotes a wellness policy and advocates for employee well-being. This person is responsible for promoting ergonomics throughout the Library.

10. The incumbent interviews volunteers and matches them to appropriate opportunities in the Library by keeping informed about needs for volunteer assistance in the departments. This person keeps apprised of how placements are progressing and makes alterations when necessary.

11. Seeks opportunities for professional development by reading professional materials, engaging with the EEOC list serve and the list serves of local law firms, by participating in workshops and meetings, and by consulting with other professionals.

12. Provides leadership to promote a safe and welcoming environment for staff, volunteers, and library users.
Basic Qualifications:

The responsibilities of the Director of Human Resources require demonstrated success in managing human resources management, modeling ethical and effective leadership and supervision. Additionally, the following skills are required:
• Minimum of four years of progressively responsible experience, with at least two years at management level.
• A creative, positive, and energetic force in their work, with skill, commitment, and humor.
• Ability to promote the concept of a diverse and inclusive work force.
• Ability to mediate in difficult situations, discretion in working with highly confidential material.
• Demonstrated ability to manage large-scale, complex projects and maintain schedules and deadlines.
• Talent for working productively and cooperatively with colleagues, Trustees, partners, and the public.
• Strength using technology, managing databases, as well as everyday computing.
• Demonstrated effectiveness overseeing staff matters and/or ability to employ constructive leadership, coordination, and collaboration with other staff members.
• Strong service orientation and demeanor to provide high level service within a diverse community.
• Experience leading employee performance review process.
• Demonstrated analytical, critical thinking, problem solving and negotiation skills.
• Ability to project a professional presence appropriate to a business environment.
• Sufficient physical stamina and general health to perform tasks as noted above.
• Bachelor’s Degree from accredited college or university or equivalent experience.
• HR Certificate or equivalent experience required.
This is a 37.5 hour a week full-time, exempt position and the pay band begins at $71,400/annually. Excellent benefits include health, dental, and vision insurance, retirement options, and paid leave.

About PPL
Portland Public Library is an equal-opportunity employer dedicated to creating a culture that fosters continuous staff development and engagement to reflect the learning role we play for our patrons. We value self-directed growth as well as sharing knowledge and experience, working collaboratively, and communicating openly.

In an effort to promote professional engagement with colleagues, with community efforts, and in the broader library field, the Library strongly encourages and supports staff participation in activities that enhance staff skills and experience, and contribute to the overall mission and services provided by the Library. Every employee of the Portland Public Library will strive to provide the highest quality service both externally to library patrons and internally to colleagues.

We are committed to hiring and maintaining a diverse workforce of highly qualified staff to broaden perspectives, promote equity and inclusion, and connect to the breadth of our community. Applicants with racially, ethnically, or culturally diverse identities or backgrounds are encouraged to apply.

To apply, please send your resume, letter of interest, and three professional references to hr@portlib.org or Portland Public Library, 5 Monument Square, Portland Maine 04101. Review of applications begins December 9. Posting is open until the position is filled.

 


 

—Social Worker in Residence (Grade 64)

Portland Public Library (PPL) is currently seeking candidates for the Social Worker in Residence (SWR).

The primary focus of this full-time position is to work with the Library staff and patrons to ensure a pleasant and safe environment for all. The Social Worker in Residence works with PPL staff, area social service agencies, City of Portland police and social services staff, and members of the community to address the health and wellness needs of at-risk library patrons. The SWR works directly with patrons experiencing mental health challenges, substance use disorders, homelessness, and other exclusion issues, assessing their needs and referring them to appropriate services in the community.

The SWR serves as a resource to PPL staff on working with challenging populations on topics such as boundary setting, de-escalation techniques, and self-care.

This position reports temporarily to the Finance Director.

Nature & Scope of the Position

  1. Provides individuals in need in the Library with information, support, and referrals to local organizations for basic needs such as income, shelter, food, clothing, transportation, legal services, or for medical issues, mental health or substance use treatment, following the highest ethical, professional standards.
  2. Exercises excellent judgement and a high degree of discretion in assessing situations and determining appropriate intervention measures
  3. Develops a network of local agencies that provides for those in need and accepts referrals. Represents the Library at community provider meetings and partners with these agencies to improve coordination of care for these individuals.
  4. Collaborates with Library’s Public Safety staff to address most severe situations and to provide feedback to better handle challenging cases. Provides input to decisions to allow suspended patrons back into the Library.
  5. Provides support and guidance to Library staff in dealing with challenging behaviors and provides assistance in most severe cases.
  6. Provides on-going staff training, both formal and informal, to better understand at-risk behaviors and improve self-care and safety.
  7. Develops and maintains database to log interactions with patrons.
  8. Supervises and mentors SW interns at PPL, if needed.
  9. Advises leadership on emerging trends and issues in the field and areas for improvement in existing best practices.
  10. Participates as a member of the Library’s Health & Safety Committee.
  11. Other duties as needed and assigned.

Basic Qualifications

    • Bachelor’s degree in Social Work or equivalent.
    • Three years’ experience in social work, public health, mental health, behavioral health, health information/education, or related field.
    • Evidence of ability to successfully synthesize and communicate information related to public health or related social issues and concerns; evidence of knowledge of the community.
    • Preference may be given for experience, abilities, and knowledge in the following:
Homelessness
Substance use disorder
Mental illness
Domestic abuse/violence
  • Strong service orientation, professional boundaries and ethics, calm demeanor, and excellent communication skills to provide a high level of positive regard and assistance to a diverse public who may be experiencing challenges.
  • Commitment to enforce library rules effectively while maintaining a calm and professional demeanor.
  • Ability to work effectively and cooperatively with other members of Library staff and community partners.
  • Experience providing training in a professional setting.
  • Sufficient physical stamina and general health to perform tasks as noted above.
  • Ability to communicate well verbally and in writing with Library staff and all members of the public.
  • Able to collect and analyze data relevant to service provided by this position.
  • Proficiency in Microsoft Office 365 and database software.

Work Environment
• This position is performed in a busy public library environment and requires regular use of a computer.
• Public interaction sometimes involves working with people who present mental, emotional, or physical challenges, or those for whom English is not the first language.
• The Library’s hours include evening and weekend hours, so this position’s schedule will include some.

This is a 37.5 hour/week, full-time position and the pay band begins at $21.91/hour. Excellent benefits include health, dental, and vision insurance, retirement options, and paid leave. This position is exempt; not union-represented.

About PPL
Portland Public Library is an equal-opportunity employer dedicated to creating a culture that fosters continuous staff development and engagement to reflect the learning role we play for our patrons. We value self-directed growth as well as sharing knowledge and experience, working collaboratively, and communicating openly.
In an effort to promote professional engagement with colleagues, with community efforts, and in the broader library field, the Library strongly encourages and supports staff participation in activities that enhance staff skills and experience, and contribute to the overall mission and services provided by the Library. Every employee of the Portland Public Library will strive to provide the highest quality service both externally to library patrons and internally to colleagues.

We are committed to hiring and maintaining a diverse workforce of highly qualified staff to broaden perspectives, promote equity and inclusion, and connect to the breadth of our community. Applicants with racially, ethnically, or culturally diverse identities or backgrounds are encouraged to apply.
To apply, please send your resume, letter of interest, and three professional references to hr@portlib.org. Initial consideration will begin on January 21, 2021 and this posting will remain open until filled.

 


 

—Senior Library Assistant- Lending (Grade 59)

Portland Public Library (PPL) is currently seeking candidates for the Senior Library Assistant in Lending.

Lending Services provides high quality, efficient lending services to the people of Portland and Southern Maine. The Lending Services Desk is the “front door” of the Library, and the Senior Library Assistant is in the position of setting a welcoming and positive tone for each patron’s experience at the Library and provides an initial point of instruction to the public. Public Computing provides computer, printer, and scanner access to patrons of the Library.

Reporting to the Lending Desk Supervisor, the Senior Library Assistant is an integral member of the desk services at the Maine Library and provides customer service and support to library patrons.

The Senior Library Assistant regularly works with a wide variety of the public and facilitates a variety of patron account matters. This individual must be able to interact effectively manage sometimes challenging situations. This work is performed in a fast-paced environment and requires a desire to consistently provide exceptional customer service.

Nature & Scope of the Position
1. Ability to learn library system policies and possibilities
2. Strong service orientation and demeanor appropriate to provide a high level of service to a diverse public
3. Ability to communicate clearly with others
4. High attention to detail
5. Ability to remain calm, courteous, and accurate in an often fast-paced, demanding high pressure environment, juggling tasks and using excellent judgement
6. Ability to work effectively and cooperatively with other members of library staff and administration
7. Good working knowledge of authors and titles
8. Basic typing or keyboarding skills
9. Prior library experience and use of databases is helpful
10. Bilingual is helpful
11. Other duties as needed and assigned

Basic Qualifications
• High school diploma, GED, or equivalent combination of experience and training
• Commitment to enforce library rules effectively while maintaining a calm and professional demeanor
• Ability to work effectively and cooperatively with other members of Library staff and community partners
• Ability to communicate well verbally and in writing with Library staff and all members of the public
• Able to collect and analyze data relevant to service provided by this position
• Proficiency in Microsoft Office 365 and database software.

Work Environment
• This position is performed in a busy public library environment and requires regular use of a computer
• Public interaction sometimes involves working with people who present mental, emotional, or physical challenges, or those for whom English is not the first language
• The Library’s hours include evening and weekend hours, so this position’s schedule will include some.

This is a 20 hour/week, part-time position and the pay band begins at $18.02/hour. Excellent benefits include health, dental, and vision insurance, retirement options, and paid leave. This position is non-exempt and union-represented.

About PPL
Portland Public Library is an equal-opportunity employer dedicated to creating a culture that fosters continuous staff development and engagement to reflect the learning role we play for our patrons. We value self-directed growth as well as sharing knowledge and experience, working collaboratively, and communicating openly.
In an effort to promote professional engagement with colleagues, with community efforts, and in the broader library field, the Library strongly encourages and supports staff participation in activities that enhance staff skills and experience, and contribute to the overall mission and services provided by the Library. Every employee of the Portland Public Library will strive to provide the highest quality service both externally to library patrons and internally to colleagues.

We are committed to hiring and maintaining a diverse workforce of highly qualified staff to broaden perspectives, promote equity and inclusion, and connect to the breadth of our community. Applicants with racially, ethnically, or culturally diverse identities or backgrounds are encouraged to apply.
To apply, please send your resume, letter of interest, and three professional references to hr@portlib.org. Initial consideration will begin on February 5, 2021, and this posting will remain open until filled.

 


 

—Graphic Designer (Grade 65)

Portland Public Library is seeking a full-time Graphic Designer. This position is Grade 65, 37.5 hours per week (pay range begins at $24.15/hr or $47,092/yr). Excellent benefits include health, dental, vision, retirement, and paid leave.

Reporting to the Director of Advancement & External Relations, this position is responsible for creatively managing the “look” of the Library, as part of the Advancement & External Relations Office, by producing fundraising and publicity materials and assisting with library events and programs. This position is responsible for maintaining the Library’s brand through the overall design and production of visuals/publications to illustrate library services in both digital and print formats. Works collaboratively with numerous library colleagues and partners and prioritizes projects as needed.

Nature & Scope

The Graphic Designer is trusted for their knowledge of effective design, expressing Library impact, and producing graphics and print materials for public relations and Library communications. In detail, this position:

• Works closely with the Director of Advancement & External Relations, colleagues, and partners to develop, design, and produce print and digital public relations materials such as website components, fundraising items, calendars, brochures, signage, bookmarks, banners, and internal digital signage.
• Coordinates with the Advancement & External Relations team to maintain consistent and effective library messaging.
• Provides support for special events and public/collaborative programs (e.g., Literary Lunch Series, Spotlight Lecture Series, Portland’s Sustainability Series, etc.) by developing and distributing promotional and sponsorship materials, coordinating and carrying out site set up as needed, creating and distributing signage systemwide, and producing and updating digital media.
• Coordinates and negotiates pricing, scheduling, and production of printed materials with vendors.
• Takes publicity photos at Library events as needed.
• Keeps up-to-date event schedules, exhibit schedules, and sponsorship and event signage for all Library locations.
• Works closely and effectively with colleagues, guest speakers, printers, artists, photographers, volunteers, and the general public.
• Manages and participates in special projects as necessary.

Basic Qualifications

At entry level, the person in this position requires the following:

• Bachelor’s Degree or equivalent combination of education and experience, plus four years of experience managing graphic design projects and maximizing branding
• Demonstrated ability to produce effective and impactful graphic materials for digital and print media, using graphics and web software
• Proven ability to perform fundamental back-end website coding and webpage management
• Demonstrated ability to be well-organized and manage multiple projects and deadlines
• Ability to establish and maintain cooperative and productive relationships with a variety of colleagues and partners
• Contributes a positive, creative, and energetic force to the work with strong collaborative skills
• Strong service orientation and demeanor appropriate to provide a high level of service to a diverse public
• Ability to project a professional appearance appropriate to a business environment

Work environment

This position is performed in a busy and diverse public library environment where public interaction sometimes can present challenging situations. The Library’s hours include evening and weekend hours, so this position’s schedule may include some occasionally. Requires movement throughout the Library locations, reaching, and lifting up to 30lbs. This position is union-represented.

About PPL

Portland Public Library is an equal-opportunity employer dedicated to creating a culture that fosters continuous staff development and engagement to reflect the learning role we play for our patrons. We value self-directed growth as well as sharing knowledge and experience, working collaboratively, and communicating openly.

In an effort to promote professional engagement with colleagues, with community efforts, and in the broader library field, the Library strongly encourages and supports staff participation in activities that enhance staff skills and experience, and contribute to the overall mission and services provided by the Library. Every employee of the Portland Public Library will strive to provide the highest quality service both externally to library patrons and internally to colleagues.

We are committed to hiring and maintaining a diverse workforce of highly qualified staff to broaden perspectives, promote equity and inclusion, and connect to the breadth of our community. Applicants with racially, ethnically, or culturally diverse identities or backgrounds are strongly encouraged to apply.

To apply, please send a cover letter, resume, and three professional references to hr@portlib.org. Initial consideration will begin on February 20, 2020, and this posting will remain open until filled.


To learn more about Portland

City of Portland, Maine
Portland Downtown
LiveWork Portland (Creative Portland)