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Employment at PPL

We’re hiring a Children’s Librarian!

Do you like working with kids in a thriving, dynamic, and diverse public library? Do you want to live in a beautiful, safe, and very liveable small city in the gorgeous State of Maine?  Portland, ME, recently made Fodor’s GO LIST for 2020!  “The heart of Vacationland is brimming with great food, great beer, great people, and great memories”, and was named the Restaurant City of the Year by Bon Appetit.

Portland Public Library is Maine’s oldest and largest public library system and is the most visited cultural institution in Maine. Located on the bustling Monument Square, near restaurants, shopping, and walking distance to prime waterfront destinations, the renovated downtown location won an American Institute of Architects design award in 2013. At Portland Public Library, we not only think Portland is a great city to visit, it’s a great city in which to live and work.

Portland Public Library is a four-branch system that serves as the civic and cultural center of Maine’s largest city and a dynamic region providing resources and experiences that inspire imagination, curiosity, awareness and learning.  The Sam L. Cohen Children’s library is a busy, diverse, and welcoming space. We thrive in our work with partner organizations including the Portland Public Schools, Boys and Girls Club, YMCA, Children’s Museum & Theater, and myriad arts and education organizations. We are looking for a Children’s Librarian to lead services for children and their families– a Librarian who not only holds an MLS, but also has a passion for literacy, outreach and mentoring. Preference will be given to candidates with 3-5 years’ experience as a Children’s Librarian and 3-5 years of supervisory experience.

The Children’s Librarian:

  • Creates and maintains a welcoming environment for children and their caregivers.
  • Supervises three Senior Library Assistants, as well as substitute staff, shelvers, and volunteers.
  • Facilitates the library’s Every Child Ready to Read initiative.
  • Plans programs for children (birth to age 12) in collaboration with the Youth Services Director.
  • Develops advisory services to assist patrons with locating materials in the library.
  • Coordinates the library’s Summer Reading program, working with a team of Youth Services, Branch, and Bookmobile staff, as well as community partners.
  • Provides system-wide expertise on children’s literature, children’s services, and child development.
  • Assists with maintaining the children’s library web pages.
  • Is responsible for collection management of specific areas, in conjunction with the Youth Services Director.
  • Collaborates with other library departments, branches, and child-focused community organizations to form partnerships and programming.

Basic Qualifications:

  • Master’s degree in library science from an ALA accredited school
  • 3-5 years of relevant experience, 3-5 years of supervisory experience
  • Knowledge of children’s literature birth to 12
  • Knowledge of child development and public library early literacy activities
  • Adept at developing collaborative partnerships, both internally and externally
  • Knowledge of current trends in library services for children

Schedule and Salary:

Full-time: 37.5 hours/week. Alternating Mon-Fri (Month 1); Tues-Sat (Month 2), 9 am-5 pm (with one evening per week until 7 pm closing).

Salary Classification 65: range begins at $47,094. This a benefits eligible position.  Benefits include health, dental, retirement options, and paid time off.

To apply, please send your COVER LETTER and RESUME to hr@portlib.org   Please include “Children’s Librarian” in the subject line.

Review of applications will begin December 16, 2019. Interviews anticipated in January 2020.

 

 

We’re hiring an IT Manager!

Portland Public Library is Maine’s oldest and largest public library system and is the most visited cultural institution in Maine. Located on the bustling Monument Square, near restaurants, shopping, and walking distance to prime waterfront destinations, the renovated downtown location won an American Institute of Architects design award in 2013.

Portland, ME, recently made Fodor’s GO LIST for 2020!  “The heart of Vacationland is brimming with great food, great beer, great people, and great memories”, and was named the Restaurant City of the Year by Bon Appetit.

At Portland Public Library, we not only think Portland is a great city to visit, it’s a great city in which to live and work. Come join us!

We currently are seeing an IT Manager to join our organization. Reporting to the Director of Finance, the IT Manager provides the primary management and maintenance of all technology for the staff and public throughout five locations and the digital outreach of the Portland Public Library system. This includes development and implementation of new technology ventures and supporting all existing technology hardware and software.

The IT Manager:

  • Maintains and builds technology infrastructure of library system including all networking, hardware, and software.
    • The Manager is a key position within the library’s core services. The position actively contributes to developing the role of technology in the operation of the library and its online presence; contributes to the processes regulating the use of computers, core equipment, and the network; coordinates services and relationships with technology vendors, contracted systems support, and collaborative partners (e.g., NetworkMaine, Maine InfoNet, BEU, etc.); works with appropriate advisory groups; and collaborates with and supports PPL colleagues system-wide.  The position supervises a help desk person and actively supports all technology maintenance and troubleshooting of problems with hardware and software.
  • Actively contributes to library’s technology vision and growth.
    • Participates with Department Head, specialized consultants and Library Administration in the long-term planning and replacement of library systems. Manages the evolution of technology throughout the Library including proposing solutions, pricing budgets, and managing implementations of technology advancement projects. Promotes and facilitates staff involvement with technology, and manages vendor relations contributing to the technology environment.
  • Works with different levels of library staff stakeholders for effective planning, deployment, and maintenance of library technology.
    • Clear, timely, and engaged communication with staff is critical to the success of technology planning, use, and growth. This position is key to enhancing the library’s culture of technology curiosity and comfort among staff and patrons. Communicates before, during, and after implementations for maximum staff involvement and adoption using multiple communication avenues. Advocates and plans for, and at times provides, staff training on technology tools.
  • Supervises and mentors IT Associate performing help desk function.  Works to support and develop the expertise of the IT Associate.
    • Delegates responsibilities in IT area as the knowledge and ability of the IT Associate grows. Reviews IT work tickets in the Spiceworks queue and prioritizes tickets and plans work approach to each with IT Associate as part of regularly scheduled supervision.
  • Manages and troubleshoots servers, networking equipment (wired/wireless), and other central technology systems (VoIP phone system and A/V equipment) in conjunction with network partners and technology contractors.
    • Manages core servers and webserver components. Manages and renews SSL certificates. Responsible for overseeing and troubleshooting problems of the technology systems at all library locations, and for communicating effectively with staff and patrons regarding them. Manages the security of the library network, including firewall, filters, and physical security devices and systems. Manages wireless network.
  • Manages and troubleshoots internet connections/bandwidth and relationships with ISPs.
    • In conjunction with NetworkMaine and the City of Portland this position works to ensure that the network connections at all library locations are adequate and stable. Assesses bandwidth connection performance and trends, and advocates and strategizes for improvements with Department Head. Troubleshoots internet failures and communicates with staff and public about solutions. Manages assistance from outside technology support vendors as needed.
  • Purchases hardware and software, creates images, and installs equipment.
    • Working with the Director of Finance, procures equipment using CIP budget and grant funding. Manages computer images, builds and re/images new equipment, and installs hardware and software. Consults with public computing staff to craft images and an efficient imaging process to meet the needs of the public and staff computer users.
  • Manages public technology environments including public computing, public catalog kiosks, public information stations, and other public-service workstations.
    • Primary responsibility for public computing including Pharos software/server and other computer management systems. Maintains hardware and software and troubleshoots equipment problems of computers, wireless network, public printing, and other public service stations.
  • Manages VoIP telephone system.
  • Coordinates service agreements and other contracted support with system vendors.
  • Monitors renewal dates, controls expenditures, and handles discrepancies.
  • Seeks opportunities for professional development.
    • The Manager must keep abreast of trends and advances in the field of technology, digital services, and, generally, technology in libraries. This involves reading the professional literature, meeting with and exchanging information with other IT & library IT professionals, and attending meetings, workshops, and conferences when possible.
  • Participates in maintaining a safe and welcoming environment for library users and fellow staff members.

The primary challenges of the position are:

  • Keeping the technology environments in strong, stable, working order.
  • Multitasking and prioritizing to accomplish numerous new projects while maintaining current environment.
  • Staying alert and creative to facilitate the library on its path of technology growth and development.
  • Keeping close communication with decision-makers and stakeholders for effective maintenance and development of the technology environments.

Basic Qualifications:

At the entry level this position requires education and equivalent professional training or experience which provides the following knowledge, ability and skills:

  • Bachelor’s degree in computer science/information systems, or equivalent certification and experience
  • 3-5 years’ experience with complex, multi-site WAN networks, network security, and server management
  • Proven communication excellence to explain technology needs, consult on technology solutions, and teach/coach for technology implementation and maintenance
  • Proven expertise with Microsoft Windows servers, Active Directory and Office 365; Microsoft certification is a plus
  • Proven project management expertise with ability to manage numerous projects and issues simultaneously
  • Outstanding customer service commitment and practice
  • Deep natural curiosity and interest in the changes and challenges of a new position in a rapidly transforming institution and field
  • Library experience preferred

Preferred qualities:

  • Ability to build strong relationships with all users, stakeholders, and decision makers
  • Keen attention to detail
  • Well-developed sense of humor in a high-energy, fast-paced, environment
  • Ability to supervise and mentor others

Schedule and Salary:

Full-time: 37.5 hours/week

Salary Classification 67: $51,921 to $74,025 annually. This a benefits eligible position.  Benefits include health, dental, retirement options, and paid time off.

To apply, please send your cover letter and resume to hr@portlib.org.  Please include “IT Manager” in the subject line. This position will remain open until filled.

Application review will begin December 16, 2019. Interviews to be held in early January.

 


 

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