Use these quick links to find PPL Services during COVID19.
NOTE: ALL LIBRARY LOCATIONS ARE OFFERING ONLINE AND TO-GO SERVICES (no appointment necessary).
PPL To Go: How to pick up your Holds.
PPL Printing To Go is still available at the Main Library on Congress St.

COVID19 Resources: Find trusted information and city/state updates, with some information available in many languages.
2021 Tax Resources: Information on tax forms and assistance available during the pandemic.
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Employment at PPL

Portland Public Library is an equal-opportunity employer dedicated to creating a culture that fosters continuous staff development and engagement to reflect the learning role we play for our patrons. We value self-directed growth as well as sharing knowledge and experience, working collaboratively, and communicating openly.

In an effort to promote professional engagement with colleagues, with community efforts, and in the broader library field, the Library strongly encourages and supports staff participation in activities that enhance staff skills and experience, and contribute to the overall mission and services provided by the Library. Every employee of the Portland Public Library will strive to provide the highest quality service both externally to library patrons and internally to colleagues.

We are committed to hiring and maintaining a diverse workforce of highly qualified staff to broaden perspectives, promote equity and inclusion, and connect to the breadth of our community. Applicants with racially, ethnically, or culturally diverse identities or backgrounds are encouraged to apply.

 

 


—Access Services Director (Grade 69)

Portland Public Library (PPL) is currently seeking our next Access Services Director/Systems Librarian.

Reporting to the Associate Director, the Access Services Director leads the operations and systems that acquire and make accessible the Library’s collections in all formats, in person and online. As Area Director for the Access Services Department, the Librarian supervises the Technical Services Manager, Interlibrary Loan Supervisor, and the Lending/PC Supervisor and their sections, develops protocols and quality measures to ensure that users have the most satisfying and meaningful experience using Library resources, and that the Library staff can successfully manage and sustain these operations.

This position leads the Library’s customer service strategy in both the online and in person environments. This includes the Library’s integrated library system (ILS), the public catalog and its portal, as well as the Library’s public computer operations and self-service systems. This position works closely with Library Administration in strategic decision-making, initiative development, and change management.

This is a 37.5 hour/week position and the pay band begins at $29.36/hour. Excellent benefits include health, dental, and vision insurance, retirement options, and paid leave. This position is represented by the Staff Association/Union.

Nature & Scope of the Position

  1. This position is accountable for developing and implementing the Access Services Department’s long and short-range goals and objectives, in conjunction with institutional and staff goals.
  2. Plays a key role in staff hiring, training, managing, and conducting performance reviews.
  3. The position is accountable for the administration and management of collections acquisitions, discovery, and processing, as well as the daily experience for library users of Lending/PC Services and other public services.
  4. Directly manages the software systems and public interfaces to library collections, programs, and services, and plays a key role in the statewide resources-sharing consortium. The incumbent is responsible for all aspects of maintaining and optimizing these systems, their integration, and the vendor relationships that support them, as well as evaluating and updating systems to benefit our patrons.
  5. The incumbent collects and interprets Library impact statistics; documents and evaluates services; and analyzes the costs of Library services in order to develop and justify appropriate levels of services.
  6. Serves as the lead for the program with schools to issue library cards for students, managing the datasets and processes to import and maintain the data and accounts.
  7. The incumbent pursues professional development and continuing education activities to strengthen skills and contribute to the profession, and encourages this practice with supervisees.

Basic Qualifications

  • An MLS in Library and Information Services from an ALA-accredited institution, or equivalent education and experience.
  • Strong service orientation and demeanor to provide a high level of service to a diverse public.
  • Three (3) years’ staff leadership experience demonstrating success in supervising teams, managing change, and developing others’ professional talent.
  • Three (3) years management experience in public library services, including demonstrated ability to implement strategic library objectives and provide strong leadership through change.
  • Proven experience with deep-level maintenance and optimization of library software systems, and overall technology proficiency including the ability to evaluate and learn new technologies. Experience with Innovative Interfaces Sierra, INNREACH, BiblioCommons, and OCLC strongly preferred.
  • Proficient in the use of Excel, Google Analytics, and other evaluation and analytical tools.
  • A keen desire for continuous learning and mastery.
  • Ability to remain calm, courteous, and accurate in an often-demanding environment, juggling tasks and using excellent judgment.
  • Strong verbal and written communicator with patrons, community, and colleagues.
  • Astute ability to balance and reconcile individual and institutional needs.
  • Sufficient physical stamina and general health to perform the tasks as noted above

Work Environment

This position is performed in a busy public library environment where public interaction can sometimes present challenging situations involving people who have mental, emotional, or physical disabilities, or are not fluent in the English language.

To apply, please send your resume, letter of interest, and three references to hr@portlib.org. Initial consideration will begin on March 28, 2021 and this posting will remain open until filled.

 

 


—Community Resources Coordinator (Grade 64)

Portland Public Library (PPL) is currently seeking candidates for the Community Resource Coordinator.  The primary focus of this full-time position is to work with Library patrons experiencing mental health challenges, substance use disorders, homelessness, and other exclusion issues, assessing their needs and referring them to appropriate services in the community. The position works with PPL staff, area social service agencies, City of Portland police and social services staff, and members of the community to address the health and wellness needs of at-risk library patrons and to ensure a pleasant and safe environment for all. The Coordinator also shares their expertise with PPL staff on working successfully with challenging populations, boundary setting, de-escalation techniques, and self-care. This position reports to the Director of Finance.  

Nature & Scope of the Position

  1. Provides individuals in need in the Library with information, support, and referrals to local organizations for basic needs such as income, shelter, food, clothing, transportation, legal services, or medical issues, mental health or substance use treatment, following the highest ethical, professional standards.
  2. Exercises excellent judgement and a high degree of discretion in assessing situations and determining appropriate intervention measures.
  3. Develops a network of local agencies that provides for those in need and accepts referrals. Represents the Library at community provider meetings and partners with these agencies to improve coordination of care for these individuals.
  4. Collaborates with Library’s Public Safety staff and other staff to address the most severe situations and to provide feedback to better handle challenging cases. Provides input to decisions to allow suspended patrons back into the Library.
  5. Provides support and guidance to Library staff in dealing with challenging behaviors.
  6. Shares expertise to support staff to better understand at-risk behaviors and improve self-care and safety.
  7. Develops and maintains database to log interactions with patrons.
  8. Keeps up-to-date with emerging trends and development regarding serving vulnerable populations and contributes to policy and planning.

Basic Qualifications

  • Bachelor’s in Social Work or related field.
  • Four years’ experience in social work, public health, mental health, behavioral health, health information/education, or related field.
  • Evidence of ability to successfully synthesize and communicate information related to public health or social issues and concerns; evidence of knowledge of the community.
  • Preference may be given for experience, abilities, and knowledge in the following:
  • Homelessness
  • Family crisis
  • Substance use disorder
  • Mental illness
  • Domestic abuse/violence
  • Strong service orientation, professional boundaries and ethics, and excellent communication skills to provide a high level of positive regard and assistance to a diverse public who may be experiencing challenges.
  • Commitment to enforce Library rules effectively while maintaining a calm and professional demeanor.
  • Ability to work effectively and cooperatively with other members of Library staff and community partners.
  • Experience relating professional techniques and modeling skills to colleagues.
  • Ability to communicate well verbally and in writing with Library staff and all members of the public.
  • Able to collect and analyze data relevant to service provided by this position.
  • Proficiency in Microsoft Office 365 and database software.

Work Environment

  • This position is performed in a busy public library environment and requires prolonged periods of time moving throughout the Library.
  • Public interaction sometimes involves working with people who present mental, emotional, or physical challenges, or those for whom English is not the first language.
  • The Library’s hours include evening and weekend hours, so this position’s schedule will include some.

This is a 37.5 hour/week, full-time position, and the pay band begins at $23.00/hour.  Excellent benefits include health, dental, and vision insurance, retirement options, and paid leave. This position is exempt; not union-represented.

To apply, please send your resume, letter of interest, and three professional references to hr@portlib.org. Initial consideration will begin on March 25th and this posting will remain open until filled.

 

 


—Senior Library Associate – Portable Library/Bookmobile (Grade 61) – 30 hours

Portland Public Library (PPL) is currently seeking a Senior Library Associate to serve the Portable Library on our Bookmobile.
Portable Library services extend the reach of Portland Public Library through the delivery of public library services in the Portland neighborhoods. Reporting to the Portable Library Manager, the Associate is responsible for introducing PPL services to new borrowers, checking-out library materials to patrons, responding to patron inquiries, and assisting with programming and activities. This position is assigned to the Portable Library service’s bookmobile, but the incumbent may be expected to perform similar duties at fixed PPL locations as well.
This is a 30 hour/week position and the pay band begins at $19.87/hour. Excellent benefits (pro-rated) include health, dental, and vision insurance, retirement options, and paid leave.

Nature & Scope of the Position

  1. The Associate is primarily a customer service role who interprets inquiries and assists patrons to find materials and use library resources, interacting and communicating in a pleasant and effective manner with diverse customers and colleagues.
  2. Checks in and out materials using an on-board computer; places holds for requested titles; data entry of new user registrations. Handles daily deliveries to and from the Main and Branch libraries, and records daily statistics.
  3. The annual Summer Reading Program is a key event. Producing and coordinating the program requires months of brainstorming and teamwork. This position is an active team member throughout.
  4. Performs collection maintenance tasks related to the bookmobile including assisting in selecting new materials for the Portable Library’s collection and shelving. Makes recommendations to the Manager of resources to purchase, based on reviews and patron requests/suggestions.
  5. Uses computer programs and easily moves between them to answer patron questions, access the library catalog, produce printed materials, and manage patron accounts and transactions.
  6. In the absence of the Portable Library Manager, oversees the basic operation of the bookmobile, including the supervision of other staff.
  7. Participates in special events and other library initiatives, as appropriate, which requires occasional flexibility in work hours.
  8. Participates in maintaining a safe and welcoming environment for fellow staff and library users.
  9. Seeks opportunities for learning and professional development.

Basic Qualifications
At the entry level, this position requires a Bachelor’s degree from an accredited college or university or any equivalent combination of experience, training and education, which provide the following:

  • Knowledge of reader interests, books, authors, and interest in promoting reading
  • Self-motivation and the ability to work independently and to organize and follow through on multiple assignments
  • Ability to work independently, and to organize and complete multiple assignments concurrently
  • Knowledge of and proficient ability with computers and software, particularly Microsoft Office web browsers and search engines, information retrieval, and analysis
  • Ability to remain calm and pleasant under pressure, while multitasking and maintaining attention to detail
  • Ability to work fluidly and cooperatively with other members of library staff and administration.
  • Ability to communicate clearly and effectively in oral and written format
  • Strong service orientation and demeanor appropriate to provide a high level of service to a diverse public
  • Sufficient physical stamina and general health to perform the tasks as noted above
  • Experience and comfort operating a large vehicle (special license is not required)
  • Prior library experience a plus

Work Environment
The Associate primarily works at the Bookmobile, including operating the vehicle, and in the Library’s annex, on their feet and moving through the collection. This work is fast paced and demanding during peak hours of the day. Public interaction sometimes can present challenging situations involving people who have mental, emotional, or physical disabilities, or lack a working knowledge of the English language. The person in this position must have an acute awareness of the safety of young patrons – in interactions with others and within the physical environment.
The position frequently lifts or moves materials and equipment weighing up to 25 lbs.

To apply, please send your resume, letter of interest, and three references to hr@portlib.org. Consideration will begin on April 25, 2021 and this posting will remain open until filled.

 

 


—Maintenance Technician II (Grade 59) – 37.5 hours

Position Summary:
Portland Public Library is seeking a full-time Maintenance Technician II. This position is Grade 59, 37.5 hours per week (pay range begins at $18.02/hr). Excellent benefits include health, dental, vision, retirement, and paid leave.

Reporting to the Facilities Manager (or a Facilities Specialist in the Manager’s absence,) this position is responsible for performing a wide array of tasks to support library operations and facilities, including but not limited to deliveries, room set-ups, maintenance, and general repairs, while creating and maintaining a clean, pleasant, safe, and productive environment for library patrons and staff. This work is performed throughout the Main Library’s large public spaces, and at branch locations across Portland.

Nature & Scope:

  1. This position is responsible for making van deliveries of library materials between the Main and Branch libraries according to established procedures and schedule, and setting/disabling alarm systems as required.
  2. This position is responsible for conference room and event set-up, breakdown, and cleaning, including furniture, signage, and AV equipment according to specifications detailed in the rental agreements.
  3. This position assists with library maintenance and repair activities to ensure the library is clean, safe, comfortable, and productive for patrons and staff. Examples of tasks include: replace light bulbs; check circuit breakers; make minor repairs to plumbing and electrical systems; assemble, move, or repair furniture and shelving; maintain landscaping and landscaping equipment; paint or repair building surfaces; remove snow – including appropriate sanding and/or salting.
  4. This position assists with general cleaning as necessary: sweep, mop, strip, wax and polish floors; dust shelves and furniture; vacuum; collect and remove trash and recycling; wash windows; clean restrooms, etc..
  5. This position must be able to work independently or with other facilities staff, depending on the nature of the work at hand, and/or the schedule of the day/week. In the absence of the Facilities Manager and Facilities Specialist, this position is responsible for identifying emergent issues, communicating with the Facilities Manager about the best way to resolve the issues, and trying to resolve the issues when possible.
  6. This position must carry a radio when in the Main library, and backs up security in emergency situations when called upon.
  7. All work is to be performed with safety and OSHA requirements in mind, following best practices for fall protection, personal protective equipment, power tool safety, ergonomics, biohazard cleanup, chemical storage and handling, etc..

Basic Qualifications:
At the entry level, this position requires some experience in maintenance work; or any equivalent combination of experience and training which provides the following:

  1. Ability to drive box truck and plow truck. Valid driver’s license and clean driving record required.
  2. Knowledge of the materials, tools, methods, and best practices used in cleaning and light maintenance.
  3. Ability to communicate effectively with Facilities Manager and other PPL staff who may not always be on the same work schedule; Ability to understand and carry out oral and written instructions and to work cooperatively with others. Ability to communicate and to follow through to “person in charge” for security issues and follow-up. Ability to communicate well verbally and in writing with all members of the public and to enforce library rules effectively while maintaining a calm and professional demeanor.
  4. Ability to evaluate safe and unsafe practices and to follow OSHA requirements including safety equipment such as safety glasses, ear plugs, machinery guards, and other items appropriate for good safety practices. Ability to use power tools without supervision while practicing good safety measures is essential.
  5. Ability to diagnose and solve ergonomic issues is helpful.
  6. Sufficient physical stamina and general health to perform tasks as noted above.

Physical Demands:

  1. This position includes physically demanding repetitive tasks, such as lifting and carrying boxes up to 50lbs. and shoveling snow.
  2. Position also includes exposure to potentially harmful working conditions such as in and around machinery, climbing ladders, working on rooftops and use of cleaning agents, paints and solvents.

Work Environment:

  1. This position is performed in a busy public library environment and requires regular use of a computer.
  2. May be required to respond to after hours needs when the library is closed, such as responding to burglar/fire alarms or plowing snow. Additional compensation may be available for these duties as described in the CBA.
  3. Public interaction sometimes can present challenging situations involving people who have mental, emotional, or physical disabilities, or lack a working knowledge of the English language.

To apply, please send your resume, letter of interest, and three references to hr@portlib.org. Consideration will begin on May 6, 2021 and this posting will remain open until filled.
 


—Public Safety Specialist (Grade 61) – 37.5 hours

Portland Public Library (PPL) is currently seeking a Public Safety Specialist.

The primary focus of this full-time position is to is to work with the Library staff and patrons to ensure a pleasant and safe environment for all. The Public Safety Specialist serves the Library’s patrons and staff by ensuring and maintaining their well-being and addressing emergent safety situations. The Specialist consults with other library staff as needed and exercises independent judgement to determine the appropriate course of action. The Specialist also works closely with the Community Resource Coordinator as well as maintenance and cleaning crews and lends support when needed. As a member of the Public Safety team, this position reports to the Director of Human Resources.
This is a 37.5 hour/week, full-time position and the pay band begins at $19.87/hour. Excellent benefits include health, dental, and vision insurance, retirement options, and paid leave.

Nature & Scope of the Position:

  1. Assists all Library personnel in maintaining a safe and welcoming atmosphere in and around Library property.
  2. Closely monitors the milieu through regular walking rounds throughout the Library space, interacting with patrons, checking in with service desks, and monitoring public bathrooms. The Specialist also monitors and utilizes the Library’s security camera system as needed.
  3. Exercises excellent judgement and a high degree of discretion in assessing situations and determining appropriate intervention measures which may include expulsion, referring to the Community Resource Coordinator, and/or seeking the assistance of the Police.
  4. Acts independently or in coordination with the Director of Human Resources or library staff for compliance with the Library’s Rules of Conduct.
  5. Writes incident reports with accuracy and attention to detail, updates the PITS safety database and keeps appropriate staff informed of safety issues.
  6. Responsible for the performance of routine library operations, such as opening and closing the building, and operating the alarm and public speaker system.
  7. Assists maintenance staff in performance of routine duties, such as event set-up, moving equipment, and deliveries.
  8. Performs in a lead role during emergencies such as building evacuations.
  9. Follows the procedures outlined in the Library’s Emergency Procedures Manual and coordinates assistance with emergency personnel to patrons and staff during medical or other safety emergencies. This position uses a two-way radio.
  10. Meets with police, the Community Resource Coordinator and social service agency personnel as needed to coordinate the needs related to patrons.
  11. Assists in special projects such as setting up for special events and acting as Safety staff for receptions and special events.
  12. Seeks opportunities for personal and professional development.
  13. Performs other related duties or tasks as required.

Basic Qualifications:

  • Excellent judgement, exceptional interpersonal skills, and a professional, respectful, and calm empathic demeanor
  • Strong service orientation
  • Experience in relationship-building
  • Ability to maintain a schedule of safety monitoring with minimal supervision
  • Ability to communicate exceptionally well both verbally and in writing with all members of the public
  • Ability to use technology systems, productivity software (Office), and email.
  • Comfortable working independently

Work Environment:

  • This position may require lifting of up to 50lbs and is required to walk extensively. Sufficient physical stamina and general health to perform duties noted above.
  • This position is performed in a busy public library environment and requires regular use of a computer.
  • Public interaction sometimes involves working with people who present mental, emotional, or physical challenges, or those for whom English is not the first language.
  • This position is union-represented.
  • To apply, please send your resume, letter of interest, and three references to hr@portlib.org. Consideration will begin on May 15, 2021 and this posting will remain open until filled.
     

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